Tel - 01691 654 703[email protected]
All of our products are delivered to your door direct from the manufacturers using third party couriers. Deliveries typically take place between the hours of 09:00am & 17:00pm Monday To Friday and will require a signiture. If there is nobody available to receive your delivery we can arrange re-delivery however additional delivery charges may be incurred. Details will be provided when we call to arrange re-delivery.
Once your order has been picked & packaged we ship using an overnight delivery service which allows us in the majority of cases to deliver your order on a day of your chosing so that you can arrange for someone to be in to accept delivery.
For orders that are for only 1 or 2 doors, the delivery lead time is 7 - 10 working days, orders bigger than this can vary to up to 2 - 3 weeks during our busy periods. Once your order is placed we advise calling us depending on how desperate you are to receive your doors and we will always try our best to comply.
We ship all our orders direct from the manufacturers using third party couriers to ensure your order arrives in pristine condition.
We will apply a single delivery charge of £60.00 inc VAT per order no matter the size of the order. Smaller items such as newel caps can be shipped for a smaller charge of £15.00 as they can be sent using a different service. Please call us on 01691 654703 or email [email protected]
Due to the nature of our products, deliveries may be both heavy and long in length. Please ensure there are sufficient people on site to receive the delivery and assist in off loading. If this is not possible please advise us when placing you order so we can discuss options to ensure a trouble free delivery. The Oak Ledge Door Company makes every effort to advise you when the delivery will be made and will not be held liable for any difficulties encountered during off loading.
Please Note : If no one is present to sign for and accept the delivery we may have to apply an additional delivery charge for re-delivery. This is because we ourselves will be recharged by our delivery couriers therefore it is important that someone is able to accept the delivery. If you need to arrange a specific day for delivery please state a day when proceeding through checkout or call our sales team on 01691 654703